Want to foster a culture of continuous improvement at your organization? Three top IT leaders offer expert advice.
1. Addressing socio-technical systems firstAccording to Charity Majors of Honeycomb, leaders must tend to the internal socio-technical systems first so that people can spend most of their time moving the business forward, not struggling in toil.
2. Focus on diversity and coachingKathryn Koehler of Netflix says leaders can coach engineering team managers with a focus on improvement. According to her experiences, this applies to younger managers and seasoned management alike. Koehler puts a pretty big emphasis on staffing the team with exceptional, diverse candidates by bringing a wealth of experience, backgrounds, ethnographic, gender diversity, and more.